Privacy Policy

Last Updated: May 7, 2026

1. Information We Collect

FirstElevens collects information to provide a better experience for all our users. This includes:

1.1 Information You Give Us

When you sign up, we ask for personal information like your username, email address, and country. We also store your profile preferences and performance data (points, test history).

1.2 Information We Get From Your Use of Our Services

We collect information about the services that you use and how you use them, like when you participate in a live quiz or view the leaderboard. This includes:

  • Device information: OS version, browser type, and unique device identifiers.
  • Log information: IP address, system activity, and hardware settings.
  • Location information: Derived from your IP address to provide localized content.

2. How We Use Information We Collect

We use the information we collect from all of our services to provide, maintain, protect and improve them, to develop new ones, and to protect FirstElevens and our users.

  • To manage your account and provide access to competition features.
  • To calculate leaderboards and assign rewards accurately.
  • To communicate with you regarding platform updates or security alerts.
  • To detect and prevent fraudulent activities or cheating.

3. Information Security

We work hard to protect FirstElevens and our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold.

  • We use encryption to keep your data private while in transit.
  • We review our information collection, storage and processing practices to guard against unauthorized access to systems.
  • We restrict access to personal information to employees who need that information in order to process it for us.

4. Information We Share

We do not share personal information with companies, organizations and individuals outside of FirstElevens unless one of the following circumstances applies:

  • With your consent: We will share personal information with companies, organizations or individuals outside of FirstElevens when we have your consent to do so.
  • For legal reasons: We will share personal information if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to meet any applicable law, regulation, or legal process.

5. Your Rights

Depending on your location (e.g., EU GDPR), you may have rights regarding your personal data:

  • The right to access the data we hold about you.
  • The right to request correction of inaccurate data.
  • The right to request deletion of your account and associated data.
  • The right to object to processing of your data.

6. Changes to This Policy

Our Privacy Policy may change from time to time. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice.

7. Contact Us

For any privacy-related inquiries, please contact our Data Protection Officer at privacy@firsteleven.com.